At SteamShower.org,
the standard warranty for all our exceptional products is three (3)
years. That’s 2 full years longer than any of our major competitors at
no additional cost. Our Ariel Platinum, Royal and AmeriSteam brands all carry five (5) year warranties.
To be in full compliance with the warranty, a licensed plumber and
electrician must install the unit. Failure to do so could void the
warranty.
This unit is meant for indoor use only. The warranty will become null and void if used outdoors.
Our standard warranty covers all electrical wiring, heating units and
control panels. We guarantee that all our products are free of
manufacturing and material defects. Parts that become defective during
the warranty period will be repaired or replaced. The purchaser is
responsible for removing the defective parts and returning them to us.
The warranty does not cover damage caused by owner neglect, abuse,
misuse, non-authorized modifications, incorrect installation, or wear
and tear attributable to normal product use.
To properly invoke the warranty, the purchaser must possess a sales
slip, invoice or delivery receipt, which indicates the date of product
purchase.
In the event that a replacement part is out-of-stock it may take up to
6 weeks for final delivery. We will always be here and help you get the
parts (at cost) after the factory warranty expires.
SteamShower.org will not reimburse any labor costs
arising from disassembling or reassembling the unit for replacement
purposes. We are also not responsible for routine maintenance,
servicing or electrical alterations to the unit’s controls.
Any parts that are claimed to be defective must be shipped to SteamShower.org
via a prepaid freight shipper. The parts must be accompanied by the
original sales receipt or other sales proof of purchase information, as
well as the sender’s name, mailing address, daytime telephone number
and other pertinent claim information. The repaired or replaced parts
will be returned to the unit’s owner by collect freight.
The three-year warranty only applies to the original purchaser and
cannot be transferred, if sold. The warranty becomes void if the
purchased unit is used for commercial, industrial or rental
purposes. In addition, the warranty does not cover claims arising from
product misuse, neglect, accidents, abuse, improper installation, or
hazards of nature, including excessive exposure to heat or fire.
The purchaser is responsible for providing adequate access to the unit,
if repairs need to be performed. The warranty does not cover injuries
sustained by any person in the course of installing or repairing the
unit.
All costs for removing and reinstalling purchased item (including freight charges) shall be at the purchaser’s expense.
REGARDLESS OF THE WARRANTY CARD BEING RETURNED WITHIN THE SPECIFIED
TIME PERIOD, THERE SHALL BE NO WARRANTIES OR OBLIGATIONS (EXPRESSED OR
IMPLIED HEREUNDER) SPECIFICALLY EXCLUDING ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OTHER THAN
SPECIFICALLY DESCRIBED HEREIN. NO LIABILITY SHALL ACCRUE TO
SteamShower.org; EXCEPT AS SET FORTH WITHIN.
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